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Breg, Inc.
2885 Loker Ave. East
Carlsbad, CA 92010
USA
Telephone Numbers:
800-897-BREG (2734)
800-321-0607 (Customer Care)
+1-760-795-5440 (International)
1-760-795-5295 (Fax)
Customer Care representatives are available Monday through Friday, 6AM to 5PM, Pacific Time.
Breg accepts the return of unused product within 30 days of receipt by contacting the Breg Billing Services team at 800-254-0072 to obtain a Returned Material Authorization (RMA) number and prepaid shipping label. Please allow 2 weeks from the time the authorized return is received to process a credit. Unauthorized returns that do not have an RMA are not eligible for credit.
Breg products come with a limited warranty against manufacturing or materials defects. Breg does not warranty for cosmetic deficiencies caused by regular use (normal wear and tear), intentional alteration or misuse of the product.
| Cold Therapy | Units & Pads | 6 Months |
| VPULSE | Units & Pads | 3 Months |
| PlasmaFlow | Units | 30 Days |
| Hip Bracing | Rigid brace frame & soft goods | 6 Months |
| Lower Extremity | Walker Boots | 6 Months |
| Walker Boot Soft Goods | 6 Months | |
| Walker Accessories | 6 Months | |
| Ultra Ankle | 1 Year | |
| Lace Up Ankle, Axiom Ankle, Ultimate Ankle | 6 Months | |
| Ankle Stirrups | 3 Months | |
| Soft Ankle Sleeves | 3 Months | |
| Foot Bracing (PFS, Cast & Post Op Shoes, misc splints, insole, pads) | Shoes 6 Months Pads & Insoles 3 Months | |
| Knee Bracing | Post-Op Knee | 3 Months |
| Custom Rigid Brace Frame & Hinges | 5 Years | |
| Prefabricated Rigid Brace Frame & Hinges (including Freestyle® OA and OA Impulse) | 1 Year | |
| Ridge brace pads, straps, clips | 6 Months | |
| Soft Knee Sleeves | 6 Months | |
| Spine Bracing | Breg Pinnacle (Lumbar and Collars) | 1 Year |
| Breg Ascend (Lumbar and Collars) | 1 Year | |
| Aspen (Lumbar & Collars) | 1 Year | |
| Hope/Bledsoe | 1 Year | |
| Spine Soft Goods/Straps/Clips | 6 Months | |
| Flexible Back Supports | 6 Months | |
| Soft Cervical Collar/Clavicle | 6 Months | |
| Upper Extremity | Shoulder Supports | 3 Months |
| Post-Op Elbow Braces (T-Scope, T-Chek) | 6 Months | |
| Aligner PHX | 6 Months | |
| X2K Elbow Brace | Frame 1 Year Soft Goods 6 Months | |
| Elbow Support (with & w/o hinge) | 6 Months | |
| Wrist Bracing | 3 Months | |
| Splint & Fracture Management | 3 Months | |
| Misc. | Home Therapy Kits | 6 Months |
| Crutches, Canes, Walkers | Aluminum Frame 1 Year Hand grips, Rubber tips, Wheels, Underarm pads 3 Months |
