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Breg, Inc.
2382 Faraday Avenue, Suite 300
Carlsbad, CA 92008
USA
Telephone Numbers:
800-897-BREG (2734)
800-321-0607 (Customer Care)
+1-760-795-5440 (International)
1-760-795-5295 (Fax)
Customer Care representatives are available Monday through Friday, 6AM to 5PM, Pacific Time.
| Order Cut Off time | 5p PT | |
|---|---|---|
| Lead Time: Custom Black | Sports (Bledsoe) | 3 Days |
| Breg | 1 Day | |
| Lead Time: Custom Color/Pattern | Sports (Bledsoe) | 3 Days |
| Breg | 2 Days | |
| Breg braces include: | Sports (Bledsoe) braces include |
|---|---|
| Fusion Solus X2K |
Z-12 Z-13 Axiom DUO Thruster 20.50 Jet |
| West Hub | East Hub | ||
|---|---|---|---|
| Lead Time | All brands | Next Day | Same Day |
| Order Cut Off Time | Express | 9a PT | 12p ET |
| Ground | 4p PT | ||
| Add one day for logos | |||
Breg products are warranted for manufacturing or materials defects. Please contact Customer Care if you have questions regarding the warranty. Before returning a product, please contact our Customer Care department at 800.321.0607 or 800.897.BREG (2734) for a return authorization number.
Products with custom logos are returnable for manufacturing and material defects, however are not returnable due to overstock reasons.
Breg warrants its products for manufacturing or material defects. Breg does not warrant products for cosmetic deficiencies caused from regular use. Custom products and products with custom logos are not returnable. Non-warranty returns will be accepted within 120 days from date of purchase and will be subject to a 15% restocking fee.
| Cold Therapy | Units & Pads | 6 Months |
| VPULSE | Units & Pads | 3 Months |
| PlasmaFlow | Units | 30 Days |
| Hip Bracing | Rigid brace frame & soft goods | 6 Months |
| Lower Extremity | Walker Boots | 6 Months |
| Walker Boot Soft Goods | 6 Months | |
| Walker Accessories | 6 Months | |
| Ultra Ankle | 1 Year | |
| Lace Up Ankle, Axiom Ankle, Ultimate Ankle | 6 Months | |
| Ankle Stirrups | 3 Months | |
| Soft Ankle Sleeves | 3 Months | |
| Foot Bracing (PFS, Cast & Post Op Shoes, misc splints, insole, pads) | Shoes 6 Months Pads & Insoles 3 Months | |
| Knee Bracing | Post-Op Knee | 3 Months |
| Custom Rigid Brace Frame & Hinges | 5 Years | |
| Prefabricated Rigid Brace Frame & Hinges (including Freestyle® OA and OA Impulse) | 1 Year | |
| Ridge brace pads, straps, clips | 6 Months | |
| Soft Knee Sleeves | 6 Months | |
| Spine Bracing | Breg Pinnacle (Lumbar and Collars) | 1 Year |
| Breg Ascend (Lumbar and Collars) | 1 Year | |
| Aspen (Lumbar & Collars) | 1 Year | |
| Hope/Bledsoe | 1 Year | |
| Spine Soft Goods/Straps/Clips | 6 Months | |
| Flexible Back Supports | 6 Months | |
| Soft Cervical Collar/Clavicle | 6 Months | |
| Upper Extremity | Shoulder Supports | 3 Months |
| Post-Op Elbow Braces (T-Scope, T-Chek) | 6 Months | |
| Aligner PHX | 6 Months | |
| X2K Elbow Brace | Frame 1 Year Soft Goods 6 Months | |
| Elbow Support (with & w/o hinge) | 6 Months | |
| Wrist Bracing | 3 Months | |
| Splint & Fracture Management | 3 Months | |
| Misc. | Home Therapy Kits | 6 Months |
| Crutches, Canes, Walkers | Aluminum Frame 1 Year Hand grips, Rubber tips, Wheels, Underarm pads 3 Months |
