From Question to Answer in 11 Seconds

Valuing your time is just another way we provide
360° Customer Care. Experience it today.

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Customer Stories

Customer Stories

People use Breg products to move through life; to go from one activity to another; to do what they love with comfort and confidence. Our products are part of the stories that make up people's lives. Read some of the stories we've captured from patients, customers and even Breg employees.

Read Breg Stories

Product How To Use

Product "How To Use" Videos

View videos on how to apply your brace for the best possible comfort and fit. Have a Breg cold therapy unit? Learn how to operate and care for your Polar Care system.

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Order Tracking and Returns

Order Tracking, Returns and Policies

For order tracking and returns, call Breg Customer Care at 800-321-0607

Breg Customer Care

Contact Us

Contact Us

Give us a call at 1-800-897-2734, or submit a contact form

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Breg Customer Care Pledge

  • I will stand behind our products and services. If you have any questions, I will follow up to ensure you are satisfied with the results.
  • I will answer your call promptly and do everything possible to provide one-call service for your needs.
  • Breg and I will go “above and beyond” to address your requests and surpass your expectations.
 
Gordon Torigoe

Meet the People Behind Breg

 
Gordon Torigoe
CFo, Technical Support Specialist
 
 
Gordon Torigoe Meet Gordon Torigoe, CFo, Technical Support Specialist

Meet the People Behind Breg

CFo stands for: Certified Fitter of Orthotics.
Hometown: Carlsbad, CA
Time with Breg: I joined Breg in July 2008
Background/
Education:
BS in Kinesiology at Cal Poly, San Louis Obispo, CA
Best part of the job: Using my knowledge of anatomy and Breg products to help people reduce their pain. I also like helping trainers and therapists get the best fit they can from our braces.
Favorite Pastime: Bikram yoga, golfing and spending time with my family and fiancée.
Hidden Talent: Basketball Referree
Strangest
customer call:
Someone asked if it was okay to use frozen chicken broth ice cubes in a cold therapy unit. I guess they were handy in the freezer. The answer is “No!”
Favorite Breg Product: The Fusion XT knee brace. I wear it to protect my knee. I've worn a lot of braces over the years, and it truly has been a great brace for me.
360° Customer Care means: Listening to customers, going beyond expectations and providing the best products in the industry!
 
"Gordon is a truly caring individual. He is committed to providing our customers with a clear understanding of our products and ensuring the best possible fit. His patience and professionalism put patients at ease."
- Michele Dazey, Customer Care Manager