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Valuing your time is just another way we provide
360° Customer Care. Experience it today.

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Customer Stories

Customer Stories

People use Breg products to move through life; to go from one activity to another; to do what they love with comfort and confidence. Our products are part of the stories that make up people's lives. Read some of the stories we've captured from patients, customers and even Breg employees.

Read Breg Stories

Product How To Use

Product "How To Use" Videos

View videos on how to apply your brace for the best possible comfort and fit. Have a Breg cold therapy unit? Learn how to operate and care for your Polar Care system.

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Order Tracking and Returns

Order Tracking, Returns and Policies

For order tracking and returns, call Breg Customer Care at 800-321-0607

Breg Customer Care

Contact Us

Contact Us

Give us a call at 1-800-321-0607, or submit a contact form

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Breg Customer Care Pledge

  • I will stand behind our products and services. If you have any questions, I will follow up to ensure you are satisfied with the results.
  • I will answer your call promptly and do everything possible to provide one-call service for your needs.
  • Breg and I will go “above and beyond” to address your requests and surpass your expectations.
 
Lisa Lewis

Meet the People Behind Breg

 
Lisa Lewis
Customer Care Lead
 
 
Bridgitte Miles Meet Bridgitte Miles, Supervisor Contract Administration

Meet the People Behind Breg

Hometown: Compton, CA
Time with Breg: I joined Breg in October 2007
Background: 15 years of experience in the GPO world (Group Purchasing Organizations)
Best part of the job: I love being a part of the GPO world at Breg. When we are awarded a contract, it's the best feeling in the world. I love working with Breg’s Corporate Account team and Customer Care. Supervising the Contracts Team is a pleasure.
Favorite Pastime: Watching Kobe and the Lakers!
Hidden Talent: Playing the piano, I took lessons for 10 years.
Favorite Breg Product: The Shortrunner Soft Knee Brace, I had to wear one and it's the best.
360° Customer Care means: Making our customers needs 1st priority, exceeding their expectations and making a great impression every single time.
 
"Bridgitte is a genuinely caring person and that really shines through when she is working with others. She always goes above and beyond for her customers. Whether that customer is a patient, distributor, sales representative or co-worker; you can be assured Bridgitte will find the right solution to meet their needs."
- Erin Knepper, Co-worker

Meet more Breg people