What Does Telehealth Support Look Like?
Telehealth appointment with physician
Remote brace evaluation with specialist
Product drop-shipped to patient’s home
Remote fitting appointment with patient and specialist
Get the products you need in the comfort of your own home.
Orthopedic care doesn’t need to get put on hold just because you can’t see providers in person.
Receive care while maintaining physical distancing requirements.
Already Received a Breg Product via Telehealth?
For additional information about your product, select the corresponding body part.
If you don’t see your product listed, type in the part number noted on the packaging into the search bar below.
Discuss options with your doctor or contact Breg’s Customer Care team (800-321-0607) to get help locating a Breg partner close to you.
I already have a brace and I’m having an issue with it, who should I contact?
Contact the specialist who provided you the brace, or contact Breg’s Customer Care team at 800-321-0607.
Where can I find more information about the product I received?
Search our website for your products, or contact our Customer Care team at 800-321-0607.
My specialist told me that the product shipped, but I haven’t received it yet. How can I check the shipping status?
Depending on your location and the shipping method chosen by your provider, your product may still be in transit. When an order is placed, your provider receives the tracking information. If you would like to receive the same information, please contact Customer Care at 800-321-0607.
Can you just ship me a product without me seeing a doctor?
In order to make sure that our products are delivered correctly and according to regulations for your safety and protection, a prescription from the physician and documentation is required.
DISCLAIMER: GENERAL EDUCATIONAL INFORMATION ONLY: NOT LEGAL, MEDICAL OR CLAIM SUBMISSION ADVICE. FINAL RESPONSIBILITY TO DETERMINE CLAIM AND BILLING REQUIREMENTS RESTS WITH THE PROVIDER SUBMITTING THE CLAIM. REIMBURSEMENT REQUIREMENTS VARY. INFORMATION SUBJECT TO CHANGE WITHOUT NOTICE. CONSULT WITH YOUR HEALTH REGULATORY COUNSEL AND/OR A CERTIFIED CODER. BREG AND ITS AFFILIATES DISCLAIM ALL LIABILITIES, LOSSES, GUARANTEES, AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.